The Home Depot Turfland Store in Lexington, KY 40504 (2024)

Very helpful staff

I bought material to make a chicken wheelchair.The lady in plumbing helped me find what I needed, cut the PVC to sizes I needed, even put together to be sure it was cut correctly.All I have to do now is cut material for seat and put on wheels.My lame chicken will heal in style.Second photo is not mine, but I hope what it will look like when I’ve finished it.

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Amazing Mums & Fall Flowers!

Great selection of flowers & the most beautiful mums I’ve ever seen at the absolute best prices in town!

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Not a cart in sight

Everytime I need a water heater, plumbing pipe cart I have to search for one because 3/4 of them are sitting in aisle loaded with all different types of store merchandise. This has gone on for years. Your main competitor doesn't operate this way. When I'm trying to stay in schedule this is definitely a cussing moment

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Convenient

Found the item quickly due to clear signage.

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Turfland is my go to store. Fast to get to both in and out very courageous employees. Always on task to ask if I need anything. Great people JC, Julie and Judy my plumber favorite. Over the top people, professional and personal too.

I do also enjoy the Richmond road , Lexington store because they have a larger selection. Due to the fact the square footage of the store is larger. Therefore more selection is available. It’s less convenient to get to for me. So I’m there less frequently. I’m not as familiar with that layout or location. I need much more help. But I get it. And love the larger selections. I have reserved products from Turfland. To pick up at Richmond rd. Store. Not a big deal. Good store thx JD

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Randall is awesome but not enough specialized staff

Randall, in Windows and Door, was amazing. He took time to listen to my questions, concerns, and needs and address them professionally with respect and a desire to help. He also presented several options and took time to educate me, but not in a condescending way. It felt like hanging out with my favorite teacher. However, I had to wait in the department for nearly 30 min before he returned from what I assume is a lunch break. No one else on the floor was able to help me despite another employee paging for help. There were plenty of employees in the store; on occasions, I witnessed a cluster of 2-3 talking to each other so I think it may just be a lack of training and many are just stockers, cashiers, etc.

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Great features!

Clean store. Friendly and helpful employees. Carries brands that our local store does not.

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Great place to shop for home needs

I regularly visit this Home Depot location and am consistently happy with my experiences here and the quality of products that I find. I’ve also done online orders to this location and have no issues.

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Great employees and relaxed environment

I'm not a very handy man and have never been. But when I walk through the Home Depot and talk with the employees, they tell exactly how I can use the product that I'm asking about. By talking to them, they make me feel like I could use anything and build anything.

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Flawless personnel and service

Every single time I need supplies, I'm always greeted, the material is always in stock, the staff are expedient and personable, the lumber crew always loads me up quickly, and I couldn't think of a better place to go. The staff at the pro counter that are excellent are Scott, Eric, Doug, and Lisa. The lumber crew that always provide phenomenal service is Rodney and 2 different guys named Zach.

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